Terms of Service

Last updated: January 12, 2026

1. Acceptance of Terms

Welcome to HostBridge. By accessing or using our website, mobile application, or any of our services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access or use our Services. These Terms constitute a legally binding agreement between you and HostBridge ("we," "us," or "our").

2. Description of Services

HostBridge provides a digital guest experience platform that allows vacation rental hosts ("Hosts") to create and manage digital guidebooks for their properties. These guidebooks can include:

  • Property information (WiFi, check-in/out, house rules)
  • Local recommendations and guides
  • Concierge services and bookings
  • Communication tools between hosts and guests
  • Guest management and analytics

3. Account Registration

3.1 Account Creation

To use certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update this information to keep it accurate.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or use of your account.

3.3 Account Requirements

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent that you meet this requirement.

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and limitations. Details of each plan, including pricing, are available on our website. We reserve the right to modify our plans and pricing with reasonable notice.

4.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method for the applicable fees. All payments are processed securely through Stripe.

4.3 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period. We do not provide refunds for partial billing periods.

4.4 Free Trial

We may offer free trials at our discretion. At the end of a free trial, your account will be charged unless you cancel before the trial ends.

5. User Content

5.1 Your Content

You retain ownership of any content you submit, post, or display through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our Services.

5.2 Content Responsibility

You are solely responsible for your User Content. You represent and warrant that you own or have the necessary rights to your User Content and that it does not violate any third-party rights or applicable laws.

5.3 Prohibited Content

You agree not to submit User Content that:

  • Is false, misleading, or fraudulent
  • Infringes any intellectual property or other rights
  • Contains malware, viruses, or harmful code
  • Is defamatory, obscene, or offensive
  • Violates any applicable laws or regulations
  • Promotes illegal activities or harm to others

6. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Interfere with or disrupt our Services or servers
  • Attempt to gain unauthorized access to any part of our Services
  • Use our Services to send spam or unsolicited messages
  • Scrape, harvest, or collect data without permission
  • Use our Services in any way that could harm minors
  • Reverse engineer, decompile, or disassemble our software

7. Intellectual Property

7.1 Our Rights

The Services and all content, features, and functionality (excluding User Content) are owned by HostBridge and are protected by copyright, trademark, and other intellectual property laws. Our trademarks may not be used without our prior written consent.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for their intended purpose, subject to these Terms. This license does not include the right to modify, distribute, or create derivative works.

8. Third-Party Services

Our Services may integrate with or link to third-party services (such as Stripe, Google Maps, or messaging platforms). Your use of such third-party services is subject to their terms and privacy policies. We are not responsible for the content, accuracy, or practices of third-party services.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We are not responsible for any damages resulting from the use or inability to use our Services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOSTBRIDGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless HostBridge and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms.

12. Termination

12.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

12.2 By Us

We may suspend or terminate your account and access to the Services at any time, with or without cause, and with or without notice. Reasons for termination may include violation of these Terms, fraudulent activity, or extended periods of inactivity.

12.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us and attempt to resolve any dispute informally for at least 30 days.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HostBridge regarding the Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

16. Contact Us

If you have any questions about these Terms, please contact us at:

HostBridge

Email: legal@hostbridge.io